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Get live help and setup assistance from our amazing support team
Trusted by more than 9,500 companies and over 100,000 field service and construction professionals worldwide.
We designed ClockShark to be super easy to use, but don't worry if you have a question - we're here for you. We value, above all else, helping you succeed. So, we have several ways to get amazingly fast, super helpful customer support. But don't take our word for it, hundreds of five-star reviews talk about how well we take care of customers.
There's no charge for service calls, chats or emails. There is no "premium support" package - It's all included for free. All our phone calls, chats, and emails and handled by highly trained actual humans. Super friendly humans that want to help you succeed. Call us once; call us a hundred times. We'll answer, and it won't cost you a thing.
We've helped thousands of companies move to mobile time tracking. Give us a shout and we'll help you set up your account. We can even share some best practices that have helped others get the most out of ClockShark. Just ask, and we'll be more than happy to help. Oh yeah - also free.
"That's not our problem" is not something you'll hear from us. Our Customer Support Representatives are Certified QuickBooks ProAdvisors. That means they'll be able to help you with QuickBooks questions related to integrating ClockShark. For more involved help, we can also refer you to trusted third-party QuickBooks Bookkeeping and Accounting Professionals from our network of partners. We've got you covered!
No credit card required.
Store a record of documents, conversations, and status updates for every job with job management.
Learn moreShare photos, files or job notes between the office and the field with file attachments.
Learn moreBuild custom sick and vacation policies, assign employees and time will accrue automatically to each pay period
Learn moreGet important information from your team in the field when they clock out, and receive timely notifications of unexpected responses.
Learn moreOrganize every contact, note, file, and conversation about your customers and maintain a smooth workflow of each project.
Learn moreToll-Free (US and Canada) 800-828-0689
United States/North America (times shown in PT)
Sunday: 12 pm to 8:30 pm
Monday: 5 am to 8:30 pm
Tuesday: 5 am to 8:30 pm
Wednesday: 5 am to 8:30 pm
Thursday: 5 am to 8:30 pm
Friday: 5 am to 12 pm
Saturday: closed